Shipping policy
Dispatch:
At CALSOVO we strive to have your order delivered to you as quickly and efficiently as possible. Below you will find important information about our shipping procedure:
Shipping Methods:
We use reliable shipping partners to ensure your order is delivered safely and on time. We currently offer the following shipping method:
Standard delivery:
Expected delivery time: 1 or 2 working days
Costs: ,
Note: Please note that the delivery time may vary depending on your location and the availability of the products. During busy periods, such as holidays, it may take a little longer before you receive your order.
Shipping Confirmation:
As soon as your order has been shipped, you will receive a shipping confirmation from us by e-mail. In this email you will find a tracking number and a link to the shipping partner's website. With the help of the tracking number you can track the progress of the delivery of your order.
Postage costs:
The shipping costs are automatically calculated based on the weight, size and destination of your order. We offer free shipping on orders over a certain amount. The exact shipping costs will be displayed during checkout before you place your order.
International Shipping:
We also offer international shipping for customers outside the Netherlands. Please note that customs fees and taxes may apply for international shipments. These charges are the responsibility of the recipient and may vary depending on the destination country. For more information, please contact the customs authorities of your country.
Important Note:
Please make sure that the delivery address is entered correctly and completely during the ordering process to avoid delays or problems with the delivery.
If you discover an error in the delivery address after you have placed your order, please contact us as soon as possible so that we can correct it before the shipment takes place.
If you have any questions about the shipment of your order, please do not hesitate to contact us. We are happy to help you.