Conditions d’utilisation

GENERAL TERMS AND CONDITIONS CALSOVO

 

Applicability

These general terms and conditions apply to all offers, orders and agreements regarding the products and services offered on our webshop.

 

Orders

2.1 Orders can be placed through our webshop. By placing an order, you agree to these terms and conditions.

2.2 We reserve the right to destroy or cancel orders without giving reasons.

 

Prices and Payment

3.1 All prices on our webshop are stated in 'Euro' and include VAT, unless stated otherwise.

3.2 Payment can be made via the available payment methods on our webshop. Payment must be made in full before the order is processed and shipped.

 

Delivery

4.1 We aim to deliver orders as soon as possible. The estimated delivery time is stated on our webshop and is only an indication. We are not liable for any delays in delivery.

4.2 The risk of loss or damage to the products passes to you at the time of delivery.

 

Return and Exchange

5.1 You have the right to return products within a period of 30 days after receipt, provided that the products are unused, undamaged and in the original packaging.

5.2 The costs and responsibility for the return shipment are for your account, unless it concerns an error or defect on our part.

 

Guarantee

6.1 We offer a warranty on our products in accordance with the legal provisions. If there is a defect or problem within the warranty period, please contact us for further instructions.

 

 

 

 

Liability

7.1 We are not liable for any direct or indirect damage resulting from the use of our products or services.

7.2 Our liability is at all times limited to the amount of the order.

 

Intellectual property rights

8.1 All intellectual property rights in the products and content of our webshop remain with us from our licensors.

 

Complaints

9.1 Any complaints about our products or services can be reported via the contact information on our webshop. We strive to handle complaints as quickly as possible.