SHIPPING AND RETURNS CALSOVO
1. Shipping Methods
- Expected Delivery Time: 1 or 2 business days
- Cost: Standard rates from PostNL
Note: Please be aware that delivery times may vary depending on your location and product availability. During busy periods, such as holidays, it may take a bit longer to receive your order.
2. Shipping confirmation
Once your order is dispatched, you will receive a shipping confirmation via email. This email will include a tracking number and a link to the shipping partner’s website. Utilizing the tracking number, you can monitor the progress of your order’s delivery.
3. Shipping Costs
Shipping costs are automatically calculated based on the weight, dimensions, and destination of your order. For orders exceeding a certain amount, we offer free shipping. The exact shipping costs will be displayed during checkout, before you finalize your order.
4. International Shipping
We also provide international shipping for customers outside the Netherlands. Please note that customs duties and taxes may apply to international shipments. These costs are the responsibility of the recipient and may vary depending on the destination country. For more information, contact your country’s customs authorities.
- Returns within the Netherlands and Belgium are free of charge.
- For returns from other countries, the cost is the responsibility of the customer.
6. Important Note
Ensure that the delivery address is correctly and completely filled out during the ordering process to prevent delays or issues with delivery. If you discover an error in the delivery address after placing your order, please contact us as soon as possible so that we can make adjustments before shipping. If you have any questions regarding the shipping or return of your order, feel free to reach out. We are here to assist you.